The hotel offers amenities for your comfortable stay and unforgettable experiences
Stunning Accommodations
“Our room was beautifully designed with a nautical theme, featuring a massive comfortable bed and luxurious carpet that made our stay truly enjoyable.” view full review
Delicious Sunday Roast
“The Sunday roast beef we had was exceptionally well cooked and flavorful, making it a highlight of our dining experience.” view full review
Impressive Shower
“The bathroom was excellent with the largest shower I've ever seen, providing a refreshing experience after a long day.” view full review
Accessible Comfort
“The hotel's thoughtful design included ramps throughout the ground floor, ensuring a comfortable and seamless experience for all guests.” view full review
General
24-hour reception
Services
Room service
Room features
Free Wi-Fi in rooms
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Cargenholm House New Abbey Road,
Dumfries,
United Kingdom,
DG2 8ER,
Dumfries and Galloway
Map view
Cargenholm House New Abbey Road,
Dumfries,
United Kingdom,
DG2 8ER,
Dumfries and Galloway
City landmarks
Museum
Robert Burns House
2.5
km
The Observatory
Dumfries and Camera Obscura
2.3
km
Farm
Mabie Farm Park
2.6
km
St Michael's Bridge Road
Dock Park
2.3
km
Carrutherstown Dumfries
Hetland Garden Centre
2.1
km
Church
St Michael's and South Parish Church
2.4
km
Robert Burns Centre Mill Road
Robert Burns Centre
2.5
km
Eastpark Farm
WWT Caerlaverock Wetland Centre
2.2
km
St Michael's Church
Robert Burns Mausoleum
2.4
km
Dumfries and Galloway Golf Club
2.3
km
Curriestanes cursus
1.9
km
Burns Street
River Nith
2.5
km
Port Road
Palnackie Harbour
1.8
km
Mill Road at the far end of Devorgillas Bridge
Old Bridge House Museum
2.6
km
Bridge
Dumfries Old Bridge
2.6
km
The Arched House
Thomas Carlyle's Birthplace
2.6
km
Gallery
Gracefield Arts Centre
3.3
km
101 George Street
Peter Pan Moat Brae Trust
3.0
km
Sands Snooker Club
2.3
km
Forest
Mabie Forest
2.6
km
Hollands Farm Road Caerlaverock
Caerlaverock National Nature Reserve
2.6
km
Jean Armour Statue
2.4
km
Salvation Army Hall
2.4
km
Odeon Dumfries
2.7
km
St. Andrew's Cemetery
2.5
km
Mabie Forest Park
2.6
km
The Brigend Theatre
2.6
km
Ellisland Farm
Robert Burns's Farm
2.6
km
Portrack House
2.6
km
Art object
Burns Statue
2.8
km
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Responsive management
Comfortable common areas
Dark room
Limited breakfast options
7.4/10
Very good
Rooms
7.4
Location
8.4
Service
7.6
Dining
6.2
Guest reviews
7.4/10
based on 5 reviews
8.5
8.5/10 based on 273 reviews
Isabella
United Kingdom,
December
2024
7.4/10
I had a mixed experience during my stay. The staff were very responsive and accommodating, making me feel welcome. The location is convenient for exploring the area, which is a big plus. However, the room was a bit dark, and the breakfast left much to be desired. Overall, it's a decent place, but there's certainly room for improvement.
Rooms
7.0
The room was somewhat dark, which made it feel less inviting.
Service
9.0
The management showed great dedication to addressing issues and ensuring a pleasant stay.
Location
8.0
The location offered quick access to nature walks and nearby attractions, making it a good spot for exploration.
Dining
5.0
The breakfast options were limited, making the dining experience less enjoyable than expected.
Facilities
8.0
The common areas were inviting and provided nice spots for relaxation.
Responsive management
Dark room
Christopher
United Kingdom,
November
2024
7.6/10
The hotel had a beautiful decor that created a pleasant environment, and I appreciated the cleanliness throughout my stay. The evening meals were well-cooked and enjoyable, making dining a highlight. However, there were some issues with noise insulation between rooms that affected my sleep quality, and breakfast could use some improvement.
Rooms
7.0
The rooms were clean and thoughtfully designed but lacked some brightness, which made it feel a bit dark.
Service
7.0
The management was responsive to concerns, but the staff seemed to be in training which resulted in some inconsistencies.
Location
8.0
While the hotel is located near some lovely nature and attractions, the entrance felt crowded through the bar/lounge area.
Dining
7.0
The quality of the evening meals was impressive, but the breakfast spread was somewhat sparse and needs enhancement.
Facilities
8.0
The hotel had modern renovations and provided nice common areas for relaxation, but the lack of air conditioning wasn't ideal.
Bryan
United Kingdom,
November
2024
8.4/10
The hotel provided a lovely experience with its beautiful decor and modern facilities that enhanced my stay. I really appreciated the cleanliness throughout, which made it a comfortable environment. The dining options were generally good, but there was room for improvement in the breakfast offering. Overall, it was a pleasant stay, although there were a few minor inconveniences.
Rooms
8.0
The rooms were clean and recently renovated, adding a nice touch to the experience.
Service
9.0
The staff was attentive and made the effort to cater to my specific needs, which I found very welcoming.
Location
9.0
The hotel's proximity to nature and various attractions offered great opportunities for exploration during my stay.
Dining
7.0
Although the evening meals were delicious and well-cooked, the breakfast selection felt a bit sparse.
Facilities
9.0
The modern renovations throughout the hotel created a fresh atmosphere, and the common areas provided a nice space for relaxation.
Jo
United Kingdom,
October
2024
6.6/10
I had a mostly enjoyable stay with some highlights being the cleanliness and comfort of the hotel. The staff made efforts to provide a pleasant experience, but there were a few drawbacks, such as the noise levels in the rooms and the dining experience at breakfast not meeting my expectations. Overall, I appreciated the modern touch of the hotel and its dog-friendly policies, making it a great choice for travelers with pets.
Rooms
7.0
The rooms were clean and modern, but I found mine to be a bit dark.
Service
6.0
While the staff was eager to please, it was apparent that some were still in training, which led to hiccups.
Location
8.0
The hotel is conveniently located for nature walks and attractions, which was a big plus.
Dining
5.0
Breakfast was a bit of a letdown, with limited options and some disorganization during the service.
Facilities
7.0
The hotel features modern renovations, but it could benefit from better noise insulation.
Clean and modern rooms
Noise levels
John
United Kingdom,
August
2024
7.8/10
I had a wonderful experience at this hotel thanks to the friendly staff and the beautifully renovated facilities. The cleanliness throughout the hotel made my stay very comfortable, although I found the sound insulation could use some improvement. It’s really convenient having on-site parking, and the location near nature trails allowed for some lovely explorations.
Rooms
8.0
The rooms were clean and modern, though I did notice some noise from the floors above.
Service
7.0
The service was attentive, especially during meals, but the breakfast experience fell short on variety.
Location
9.0
The hotel's location provided easy access to nature walks and attractions, which I really enjoyed.
Dining
7.0
Dinner was excellent with well-cooked meals, but the breakfast could be improved in terms of options.
Facilities
8.0
The facilities were modern and well-maintained, with nice common areas to relax.